Terms & Conditions

Please read these website terms of use carefully as they apply to the Memories Group Limited Company Limited (“Company”) website and all associated sites linked to www.memoriesgroup.com by the Company, its parents, subsidiaries and/or affiliates (collectively, the “Website”). These terms and conditions govern your access to and use of the Website and all content (“Content”), applications, software, and services (collectively, “Services”) available on the Website. By accessing or using the Website, you and the entity you are authorised to represent (“you” or “your”) signify your agreement to be bound by these terms and conditions, our PDPA Statement and other terms and conditions and policies which you may find throughout this Website in connection with certain functionality or features, all of which are deemed a part of and included within these terms and conditions (collectively, the “Terms of Use”).

As long as you comply with the Terms of Use, the Company grants you a personal, non-exclusive, non-transferable to enter, access and use the Website.

General Disclaimer

Memories Group Limited endeavour to ensure the accuracy and reliability of the information provided, but do not guarantee its accuracy and reliability and accept no liability (whether in tort or in contract or otherwise) for any loss or damage arising from any inaccuracies or omissions. Under no circumstances shall Memories Group Limited be liable for any loss or damages resulting from the use of the information provided on this website.

No material contained on this Website may be modified, copied, transmitted, distributed and/or reproduced without Memories Group prior written consent. We reserved the right to take legal action against any party for any loss or damages resulting from modifying, copying, transmitting, distributing and/or reproducing any material contained on this Website.

While the Company and/or its related entities endeavour to ensure the accuracy and reliability of the information provided, the materials contained on this Website may contain inaccuracies.

User Eligibility

This Website is provided by the Company and available only to entities and persons (a) who are 18 years old or older, or 13 years old or older and have your parent or guardian’s consent to the Terms of Use and (b) have the power to enter into a binding contract with the Company and are not barred from doing so under any applicable laws. You also warrant that any registration information that you submit to the Company is true, accurate and complete at all times.


This Website may contain historical information. Historical information necessarily is not current and is provided for your reference only. The Company reserve the right, exercisable at its sole discretion, at any time and without notice to enhance, modify, alter, suspend or permanently discontinue all or any part of this Website and to restrict or prohibit access to it. Your continued usage of the Website after any changes to the Terms of Use evidences your acknowledgement and acceptance to those changes. You have the sole responsibility to periodically check the Terms of Use for changes (if any).

You may access, copy, download and print the materials contained on this Website for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Save as provided in the foregoing, no material contained on this Website may be modified, copied, transmitted, distributed or reproduced without the Company and/or its related entities’ prior written consent. We reserved the right to take legal action against any party for any loss or damages resulting from modifying, copying, transmitting, distributing and/or reproducing any material contained on this Website.

Any and all intellectual property rights (“Intellectual Property”) associated with the Website and the Content are owned, controlled or licensed by or to the Company, the Memories Group or to other third party content providers, and are protected by trade dress, copyright, patent and trademark laws, unfair competition laws and various other intellectual property rights in Singapore and other countries. You shall not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the Intellectual Property in any way without the Company’s express prior written consent. Further, none of the Content may be reverse-engineered, modified, reproduced, republished, translated into any language or computer language, re-transmitted in any form or by any means, resold or redistributed without the prior written consent of the Company. You may not make, sell, offer for sale, modify, reproduce, display, publicly perform, import, distribute, retransmit or otherwise use the Content in any way, unless expressly permitted to do so by the Company.

The Company is under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this Website, including material you provide to us, and so the Company has an absolute right to remove any material from this Website at our sole discretion at any time. The Company reserves the right, exercisable at our sole discretion, to limit or terminate your access to or use of this Website at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which we may be entitled at law or in equity.

Usage Restriction

By accessing or using this Website, you agree to the following:

(a) You will comply with these Terms of Use, and the special warnings for instructions for access or use which may be posted on this Website from time to time.

(b) You shall always act in accordance with the all applicable laws, rulings and regulations, custom and in good faith and in a manner that does not negatively reflect on the goodwill or reputation of the Company. You agree not to take any actions which would cause the Company to be in violation of any laws, rulings or regulations applicable to the Company

(c) You will not use this Website in any manner that could harm, infect, take over, disable, overburden, or otherwise impair any of the Company’s computer systems, including, but not limited to, the servers, networks, and other components connected to or used for the Website.

(d) You will not interfere with any other party’s use and enjoyment of this Website, or of any of the content, information, or services provided on this Website.

(e) To the extent that you are able to upload, post or otherwise transmit content using this Website, you will not upload, post, or otherwise transmit any content that you do not have a right to transmit under any applicable laws or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).

(f) You will not upload, post, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

(g) You will not attempt to gain unauthorized access to any services, accounts, computer systems, or networks connected to any server used for this Website, through password mining, hacking, or any other means.

(h) You will not seek to gain access to any materials or information through any means not intentionally made available by the Company.

(i) You will not use any network monitoring or discovery software to determine the Website’s architecture, or extract information about usage, individual identities, or users.

(j) You will not use any robot, spider, other automatic software or device, or manual process to monitor or copy our website or the content, information, or services on this website without the Company’s prior written consent.


The Website may contain links to other websites, including those operated by the Memories Group, and other third-party websites and resources (collectively, “Linked Sites”). These Linked Sites are provided solely as a convenience to you and the Company makes no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any Linked Site. Further, the Company is not responsible for the availability of the Linked Sites or the content or activities of such sites. Your linking to or from any Linked Sites or other websites is at your own risk. You will need to make your own independent judgment regarding your interaction with these Linked Sites. In addition, your access or use of Linked Sites is subject to any applicable policies and terms and conditions of access and use of the Linked Sites.

User Generated Content

You are responsible for any material, suggestions and ideas, inquiries, feedback, ideas or other information you transmit, upload, post, submit, email or provide us via this Website, including the legality, accuracy, reliability, appropriateness, originality and copyright of such material. You may not upload, distribute or otherwise publish through this Website any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You shall not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content.

Subject to our PDPA Statement, all suggestions and ideas, inquiries, feedbacks, or other information you provide us (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. You hereby grant us full ownership of the Submission and the Memories Group, including the Company, shall be granted an unrestricted, irrevocable, world-wide, royalty-free right to use, communicate, reproduce, publish, display, distribute, and exploit such Submission in any manner it chooses. Accordingly, we shall have the right to copy, use, reproduce, remove, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. Subject to the terms of our PDPA Statement and these Terms of Use, you also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein.


The Company, in its sole discretion, may terminate or suspend your access to and use of the Website, the Services and the Content at any time and for any reason in its sole discretion, even if access and use continues to be allowed to other users. You agree that the Company shall not be liable to you or any third party for any termination or suspension of your access to and use of the Website, the Services and the Content.

Limitation of Liability

Your sole remedy against the Company for dissatisfaction with the Website or any Content or any Service is to stop using the Website or any such Content or Service. To the extent permitted by applicable laws and to the extent that the Company is otherwise found responsible for any damages, in no event shall the Company or any third parties mentioned at the Website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the Website, the Services or the Content whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not the Company is advised of the possibility of such damages. To the extent permitted by laws, the remedies stated for you in the Terms of Use are exclusive.


You agree to indemnify, defend, and hold the Company and its officers, directors, employees, affiliates, agents, licensors, and suppliers harmless from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from or arising out of or in connection with your access to and use of the Website or from your breach of these Terms of Use.

Governing Law & Dispute Resolution

All matters relating to your access to or use of the Website, including all disputes, will be governed by the laws of Singapore and shall be instituted in Singapore and you expressly waive any objection that you may have now or hereafter to the laying of the venue or to the jurisdiction of any such proceeding. You agree that any claim or cause of action arising out of or related to your use of the Website, the Services and/or the Content must be filed within one year after such claim or cause of action arose.

Further, in the event of any controversy or dispute between the Company and you arising out of or in connection with your access to and use of the Website, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (i.e. not execeeding thirty days), then either party may submit such controversy or dispute to arbitration in Singapore in accordance with the rules of the Singapore International Arbitration Centre. If the dispute cannot be resolved through arbitration, then the parties shall be free to pursue any right or remedy available to them under applicable laws.


You may not assign the Terms of Use or any of your interests, rights or obligations under the Terms of Use.

If any provision of the Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Use, which shall remain in full force and effect. No waiver of any of the Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Except as expressly provided in a separate license, service or other written agreement between you and the Company, the Terms of Use constitute the entire agreement between you and the Company with respect to the use and/or access of the Website, the Services, and/or the Content contained therein, and supersede all discussions, communications, conversations and agreements concerning the subject matter hereof.


In line with our aim to comply with the requirements of the Personal Data Protection Act (No. 26 of 2012) (“PDPA”) and to maintaining the highest standards of confidentiality with respect to the personal data collected, used or disclosed by us, this document sets out the Personal Data Policy of Memories Group Limited.

By interacting with us, accessing our websites, submitting information to us (whether through our websites or otherwise), or signing up for any products or services offered by us, you agree and consent to us (including our related corporations, affiliates and business units) (collectively, the “Group”), as well as our respective agents (collectively referred to herein as “Memories Group”, “us”, “we” or “our”) collecting, using, disclosing and sharing amongst ourselves your Personal Data, and disclosing such Personal Data to the Group’s authorised service providers and relevant third parties in the manner set forth in this Personal Data Policy.

Nothing in this Personal Data Policy is intended to derogate from any terms and conditions governing your relationship with us and this Personal Data Policy forms a part of such terms.

What is Personal Data? Personal Data is personal information, whether true or not and whether in electronic or other form, about an individual who can be identified From that data or From that data and other information to which we have access to or are likely to have access. Examples of Personal Data are your name, address, NRIC number or FIN number, photograph or video image, telephone numbers and email. We will do our best to ensure that your personal data is accurate. However, we do encourage you to provide us with an update of any particulars of your personal data that have changed as soon as

When is Personal Data collected from you? Generally, we collect your personal data in the following ways:

When you submit forms relating to any of our products or services; when you register for or use any of our services on websites owned or operated by us or when you register as a member of websites owned and/or operated by us, or use services on such websites, or participate in any of our social media offerings (such as through our Facebook pages); when you interact with our customer service and marketing officers, including during face-to-face meetings or by way of telephone conversations; when you use our services; when you request that we contact you; when you are contacted by, and respond to, our marketing representatives and agents; when you respond to our request for additional personal data; when you subscribe or ask to be included in our email or other mailing lists; when you respond to our promotions and other initiatives; when you participate in promotional activities at any of our showrooms or sales galleries or outlets; when you respond to our market surveys; when you submit a job application to our Group; when you enter into an agreement with us, including options to purchase, sale and purchase agreements, leasing agreements, tenancy agreements, licensing agreements, or any other short term occupation agreements or letters of offers; when we receive references from business partners and third parties, for example, where you have been referred by them; when your images are captured by us via CCTV cameras while you are within our premises or photographs or videos taken by us or our representatives when you attend events hosted by us; and when you submit your personal data to us for any other. When you browse our websites, you generally do so anonymously but please see section on the “Use of Cookies” and on the “IP Address”.

If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), including where you have named them as a co-purchaser or tenant or licensee or as a member of your immediate or extended family, or where you refer a third party to us for the purposes of us offering our products and/or services to that third party, by submitting such information to us, you represent to us that you have obtained the consent of the third party for you providing us with their Personal Data for the purposes set out.

What is the information collected or used for? Our business is to understand and meet your needs and provide you with the services that you To do this effectively we need to collect a range of Personal Data about you. In general, we collect, use and disclose your Personal Data for the following purposes: to provide you with the products or services that have been requested; to help us profile, review, develop, manage and enhance our products and services, including by analysing future customer needs; to communicate with you and respond to your queries, requests and complaints; to provide ongoing information about our products and services which may be relevant to you; to protect and enforce our contractual and legal rights and obligations; to prevent, detect and investigate crime, including fraud and money-laundering, and to analyse and manage other commercial risks; to manage our business operations and to comply with internal policies and procedures; to facilitate any proposed or actual business transactions; to facilitate any proposed or actual business assignment, transfer, participation or sub-participation of any of our rights and obligations in respect of your relationship with us; to comply with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities; and purposes which are reasonably related to the:

If you are a contractor or an employee thereof: to manage the outsourcing relationship; to conduct background checks and due diligence; to contact you for emergency purposes; to process any payments of invoices and claims including payments to any accounts payable; to ensure the security of our premises; and any other purpose directly relating to any of the above;

If you submit an application to us as a candidate for employment: to process your application including pre-recruitment checks; to provide or obtain employee references or other references where relevant for background screening/vetting; to collect information about your suitability for the position applied for; to organise training and staff development programs; to assess your performance; to administer benefits and payroll processing; to provide you with tools to facilitate or as required for you to do your job; to communicate with you as required by us to comply with its policies and processes, including for business continuity purposes; and any other purposes relating to the:

For all of the purposes mentioned above, you should ensure that all Personal Data submitted to us is complete, accurate, true and Failure on your part to do so may result in our inability to provide you with products and services you have requested.

In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal If so, then we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.

Your Personal Data will be protected and kept confidential, but subject to the provisions of any applicable law, this Personal Data may, depending on the product or service concerned and for the purposes listed above (where applicable), be disclosed to the following parties: other divisions or organisations within the Group, our affiliates and associated companies; agents, contractors, third party service providers and specialist advisers to us who have been contracted to provide us with administrative, operational or other goods and services, such as telecommunications, information technology, payment, payroll, processing, training, market research, storage, or archival; any third party business partners who offer goods and services or sponsor contests or other promotional programs, whether in conjunction with us or not; insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law; any business partner, investor, assignee or transferee (actual or prospective) to facilitate business transactions (which may extend to any reorganisation, merger, acquisition or sale) involving us; our professional advisors such as our auditors and lawyers; relevant government, statutory or regulatory authority (including securities exchange) or law enforcement agency in order to comply with any laws or rules and regulations imposed by such authority or any order, notice, directive or judgment of any court, tribunal, arbitration or mediation body; anyone to whom we assign or transfer or may assign or transfer any of our rights and duties; any other party as may be consented to by you, as specified by that individual or the contract.

Is your consent required and can it be withdrawn? We will endeavour to obtain your consent to collect and use your Personal Data prior to or at the time we collect it. However, in certain situations you will be deemed to have consented to the provision of your personal data, g. where you provide your Personal Data voluntarily. You may at any time give us reasonable written notice of the withdrawal of your consent to collect, use or disclose your Personal Once we receive the notice of withdrawal of your consent, we will inform you of the consequences of your withdrawing consent. The withdrawal of your consent will mean that the Company may have to restrict or refuse your participation in sales and marketing activities and promotions organized or provided by the Company or our You will be informed of any such consequences.

Do Not Call (‘DNC’) Provisions: If you have provided us with your Singapore telephone number(s) and have indicated that you consent to receiving marketing or other promotional information via your Singapore telephone number(s), then from time to time, we may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our products, services (including discounts and special offers), and other event invitations even if these telephone number(s) are registered with the DNC Registry. You may however advise in writing should you wish not to be contacted by us at your telephone number(s) for such purposes.

Use of Cookies: When you interact with us on our websites, we automatically receive and record information on our server logs from your When you visit our websites, we may assign one or more cookies to your computer. A cookie is a small encrypted text file placed in the ‘Cookies’ folder on your computer’s hard disk, and may be used to collect information and statistics relating to your access to our websites, including information on how you arrive at our websites, what kind of browser you are on, what operating system you are currently using, your IP address, and your click stream information and time stamp (for example, which pages you have viewed, the time the pages were accessed and the time spent per web page on our websites). The cookie will provide a unique identifier to your computer and each time you visit our websites from the same computer, our server will recognise a return visitor and allow us to increase the functionality of our websites on your computer. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on your Most browsers automatically accept cookies, but cookies can be enabled or disabled by modifying the settings in your To find out how to do this, and for more information on cookies, please visit http://cookiepedia.co.uk/how-to-manage-cookies. To find out how to disable Flash cookies at Adobe.com, please visit http://www.adobe.com/products/flashplayer/security for details. If you choose not to allow us to place a cookie on your computer, you may be restricted from some services offered on our websites, and some of the interactive features on our websites may be similarly restricted or be rendered inoperable.

IP Address: An IP address is a number that is automatically assigned to your computer when you sign up with an Internet Service. When you visit our website, your IP address is automatically logged in our We use your IP address to help analyse trends, administer the website, and track users’ movements. From your IP address, we may identify the general geographic area from which you are accessing our website. However, we will not be able to pinpoint the exact geographic location from which you are accessing our website. Generally we do not link your IP address to anything that can enable us to identify you unless it is required by applicable laws and regulations.

Third-Party Sites: Our websites may contain links to other websites operated by third parties, such as our business partners. We have no control over, and are not responsible for the privacy practices of websites operated by third parties that are linked to our websites. We encourage you to learn about the privacy policies of such third party websites. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

Do you ever transfer my personal data out of Singapore? Generally, the Company does not transfer your personal data out of However, we may be required to transfer some of your personal data outside Singapore to our Myanmar sales office to facilitate sales, marketing, promotions and the sale and purchase of our developments. For example, where you would like to be notified of our other product launches or developments in Myanmar. In these limited circumstances, the Company will take steps to ensure that your personal data is protected by the

Who can I contact about my personal data or this policy? If you have any questions about the Terms of Use, or about the content, information, or services on this Website, you may contact the Company using any of the methods described on the Contact Us Page. To enable us to process your request efficiently, please forward us your name and your email or correspondence address so that we can forward you a Request Form for your completion and return to us. Please note that if your Personal Data has been provided to us by a third party, you should request such third party to make such queries, complaints, and access and correction requests to us on your. If you withdraw your consent to any or all use of your Personal Data in our possession, depending on the nature of your request, we may not be in a position to continue to provide its products or services to you. Your withdrawal of consent may accordingly constitute a repudiatory breach of your obligations under the agreements which you may have with us, which may result in the termination by us of the Our legal rights and remedies in such event are expressly reserved.

Governing Law: This Personal Data Policy shall be governed in all respects by the laws of Singapore.

Feedback & Contact Information

Questions or comments regarding the Website may be submitted to the Company’s customer service. Any feedback you provide at this Website shall be deemed to be non-confidential. The Company shall be free to use such information on an unrestricted basis. Please refer to Section 6 on “User Generated Content” for more terms and conditions relating to such use.

If you have any questions about the Terms of Use, or about the content, information, or services on this Website, you may contact the Company using any of the methods described on the Contact Us Page.